Fortune2Go Gaming Privacy Policy
At Fortune2Go Gaming ("we," "us," or "our"), we value the privacy of individuals who use our website and related services (collectively, our "Services"). This Privacy Policy explains how we collect, use, and share information about users of our Services ("you" or "your").
Fortune2Go Gaming is intended for adults age 21 and older.
Personal information is information that identifies or could be used to identify a specific person. It does not include deidentified or aggregated information.
Information You Provide to Us
Contact and Support Communications
When you contact us directly — including through our website contact form or by text through our designated VIP/support number — we may collect information you provide, such as your name, email address, phone number, message content, selected inquiry category, and your confirmation that you are age 21 or older. We may also collect information you voluntarily provide when requesting help with a player account or other support matter.
Please do not send sensitive personal information that is not reasonably necessary for your request. Do not send passwords, PINs, authentication codes, or financial-service login credentials through the contact form or by text.
Third-Party Financial Services
Fortune2GoGaming.com does not directly process payment-card or bank-account information through this website. Users may separately choose to use third-party financial services, such as Chime or Venmo, in connection with transactions associated with their interactions with Fortune2Go Gaming. Those transactions occur through the applicable third-party service rather than through Fortune2GoGaming.com.
Fortune2Go Gaming may receive limited transaction-related information reasonably necessary to identify, confirm, reconcile, or address a transaction, such as a sender or recipient name, transaction amount, transaction status, transaction identifier, or information voluntarily provided by the user.
Users should never provide Fortune2Go Gaming with passwords, PINs, authentication codes, full bank-account credentials, or financial-service login credentials.
Third-party financial services operate under their own terms, privacy policies, and security practices.
Player Account Assistance
Fortune2Go Gaming may assist users with creating or accessing player accounts used on the underlying Fortune2Go gaming platform. Player accounts and gameplay occur through the applicable gaming platform or service rather than directly through Fortune2GoGaming.com. Information processed by the underlying gaming platform may be subject to that platform provider's own terms, systems, and privacy practices.
Information We Collect Automatically
Device and Usage Information
When you visit Fortune2GoGaming.com, our website hosting and technology providers may automatically process certain technical or usage information, such as your IP address, browser type, operating system, pages visited, session lengths, timestamps, and general site-usage information.
Fortune2Go Gaming does not currently represent that Google Analytics, Meta Pixel, or any particular optional advertising or analytics integration is enabled unless and until that integration has been specifically configured.
Cookies and Similar Technologies
The website platform may use cookies or similar technologies to provide website functionality, security, preferences, traffic measurement, or other website services. Additional analytics or tracking technologies may be used depending on the site's configuration and visitor consent or preferences where applicable. Visitors may be able to control certain cookies through available website controls and browser settings.
How We Use the Information We Collect
We may use the information we collect to:
- Respond to questions and support requests;
- Assist with player-account setup, access, or support;
- Communicate with users through authorized channels;
- Identify, confirm, reconcile, or address transactions conducted through applicable third-party services;
- Administer community activities and designated promotions;
- Operate, maintain, secure, and improve the website and Fortune2Go Gaming services;
- Detect or address fraud, misuse, abuse, security issues, or unauthorized activity;
- Maintain appropriate business records;
- Comply with applicable legal obligations; and
- Enforce applicable rules or terms.
How We Share the Information We Collect
Service Providers
We may share information with service providers retained to help operate the website, communications, account-support processes, or other business functions. These providers are permitted to use information only as necessary to provide their services.
As Required by Law
We may access, preserve, and disclose information if we believe doing so is required or appropriate to comply with law enforcement requests and legal process, respond to requests, or protect the rights, property, or safety of Fortune2Go Gaming, its users, or others.
Business Transfers
We may transfer information to service providers, advisors, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired, merged, or transfer all or a portion of our assets.
With Your Permission
We may also share information with your consent.
Your Choices
Cookies
You may manage certain cookie preferences through your browser settings and through any cookie or tracking controls made available on this website. Disabling certain cookies may affect how some website features function.
Third-Party Links and Services
Our Services may contain links to other websites or services that we do not own or operate, including the underlying Fortune2Go gaming platform, Chime, Venmo, Facebook and other Meta services, and telecommunications providers. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing information to them.
Security
We make reasonable efforts to protect information under our control using administrative, technological, and physical safeguards. No website, electronic communication, text message, or online service can be guaranteed to be completely secure.
Children's Privacy
Fortune2Go Gaming is intended only for adults age 21 and older. We do not knowingly collect or maintain information from individuals under 21. If we become aware that information was submitted by an ineligible individual, we may take reasonable steps to restrict access and address the information as appropriate.
Changes to This Privacy Policy
We will post any updates to this Privacy Policy on this page. The revised version will be effective when posted. We encourage you to review this page periodically.
Contact Us
If you have questions or requests relating to this Privacy Policy or information you have provided directly to Fortune2Go Gaming, please contact us through our website contact form.
Last updated: September 14, 2026